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Advisory for Investors
  • Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
  • Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
  • Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Respective Exchange website at following links: https://www.bseindia.com/static/investors/Claim_against_Defaulter.aspx https://www.nseindia.com/invest/about-defaulter-section
  • Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.
  • Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
  • Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.
  • Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
  • Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.

Mirae Asset Capital Markets

Mirae Asset Capital Markets (India) Pvt. Ltd.Registered Office: Unit No. 506, 5th Floor, Windsor Bldg, Off CST Road, Kalina, Santacruz (E), Mumbai – 400 098. CIN Number : U65990MH2017FTC300493
Andheri Office : Unit No. 502, 5th Floor,Leela Business Park , Andheri Kurla Road,Near Airport Road Metro Station, Andheri (E),Mumbai – 400 059. Tel No : 022-41887777
For Investor grievance

INSTITUTIONAL CLIENTS customercare@miraeassetcm.com

RETAIL CLIENTS help@mstock.com

MERCHANT BANKINGmbinvestors@miraeassetcm.com

RESEARCH ANALYSTresearch@miraeassetcm.com

Attention Investors:

  • 1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
  • 2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • 3. Pay 20% upfront margin of the transaction value to trade in cash market segment.
  • 4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. Continuation Sheet
  • 5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
    Issued in the interest of investors.
  • 6. Central Vigilance Commission (CVC): Please visit CVC website at https://pledge.cvc.nic.in and take "Integrity Pledge" to be an active part of the "Satark Bharat, Samriddh Bharat" (Vigilant India, Prosperous India).
  • 7. IPO Investment:No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account
  • 8. KYC Notification:KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
  • 9. Advisory against Tips:Investors are advised not to blindly follow the unfounded rumours, Tips given in social networks, SMS, WhatsApp, Blogs etc. and invest only after conducting appropriate analysts of respective companies. Beware of fraudster entities operating throughout India and sending bulk messages on the pretext of providing investment tips and luring investors to invest with them in their bogus firms by promising hefty profits
  • 10. As required by Exchanges Circular on Guidelines on Technical Glitches to prevent business disruptions, the mandatory requirement of establishing Business Continuity/DR set up to ensure the continuity plan in case of Business Disruptions is currently not applicable for MACM as MACM is currently not having 50,000 unique registered clients across all Segments/ Exchanges as on date of issue of Exchanges Circular on Guidelines on Technical Glitches to prevent business disruptions.
SEBI Stock Broker Registration No.: INZ000163138 – Membership in BSE – Cash Segment (Member ID: 6681) and in NSE – Cash, F&O and CD Segments (Member ID: 90144), Membership in MCX – (Member ID: 56980) SEBI Merchant Banking Registration No.: INM000012485 SEBI Research Analyst Registration No.: INH000007526 SEBI Depository Participant Registration No: IN-DP-589-2021 (CDSL DP ID: 12092900) AMFI Registered Mutual Funds Distributor: ARN-188742 Compliance Officer details : Stock Broking and DP Activities – Mr. Himanshu Parekh Email – compliance.officer@mstock.com, Tel No:022-41887777 Merchant Banking Activities – Mr. Uday Thatte, Email – macm.compliance@miraeassetcm.com, Tel No:022-62661300
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